Terms and Conditions

1. Introduction

The "tsangarakis.com" is an online jewelry store mood created by the "Galerie Tsangarakis". The following terms and conditions will apply to the use of the shop's "Galerie Tsangarakis" which is available at www.tsangarakis.com. Using the website users grant their consent to the following terms and conditions. If someone does not agree with these terms and conditions, you must not make use of.

2. Terms of the contract

The Galerie Tsangarakis reserves the right to modify or update the terms and conditions of the transactions, whenever deemed necessary and undertakes the obligation to inform consumers of any change through the pages of this online store.

3. Offered Information & Products

H Galerie Tsangarakis committed to quality, completeness and validity of information presented on the site, both as to the identity of Galerie Tsangarakis.com particular: The Galerie Tsangarakis not responsible for defective products and / or untrue Data on goods suppliers and contained on the website. The responsibility lies solely with the individual suppliers.

4. Limitation of Liability

The Galerie Tsangarakis not be liable to customer / users for any damages resulting from the execution or not of their order (and not in situations of paragraph 9 "Back product." Also reserves the delivery time of goods in cases of force majeure . This shop Galerie Tsangarakis no guarantee can be provided for the availability of products, but guarantees the timely update of final consumers of their unavailability.

This shop Galerie Tsangarakis provides the content (information, names, images, illustrations), the products available through the website "as is". In no case the electronic store Galerie Tsangarakis not responsible for any legal or civil and / or criminal nature or for any damages (indirect, special or consequential, which limited and not restrictively, alternatively or / and: loss of profits, data, lost profits, compensation, etc.) from site visitors or others on grounds relating to the operation or not and / or use of the website or and / or failure to provide proiontos / or information available from this and / or any unauthorized third party interventions in products and / or information available through it.

5. Copyrights

5.1 This site is the official online store of Galerie Tsangarakis. All site content, including pictures, graphics, photographs, text, are the intellectual property of Galerie Tsangarakis and protected by the relevant provisions of European law and international conventions.

5.2 Any copying, distribution, transportation, processing, resale , create derivative works, or misleading the public about the real provider of the Content website. Any reproduction, republication, uploading, posting, or transmission or any other use of the Content in any manner or means, for commercial or other purposes is permitted only with prior written permission of Galerie Tsangarakis.

6.User Responsibility

Users agree that they will not use e-shop Galerie Tsangarakis for:

1. Mission, publication, send an e-mail or otherwise transmit any Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, libelous, vulgar, obscene, libelous, violate the privacy of another, show empathy, or is racial, ethnic or other discrimination.
2. Harm minors in any way.
3. Upload, post, send an e-mail or otherwise transmit any Content for which you have no right to transmit under law or contractual or management relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or covered by confidentiality agreements).
4. Upload, post, send an e-mail or otherwise transmit any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of others.
5. Upload, post, send an e-mail or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, damage, destroy or equipment the operation of any software or hardware. 6. Intentional or unintentional violation of applicable law or the provisions
7. Harassment third parties in any way,
8. collect or store personal data about other users.


Galerie Tsangarakis recognizes the importance of the issue of security of personal data and electronic transactions and has taken all necessary measures with the most modern and advanced methods to ensure maximum safety. All information related to your personal information is secure and confidential.

Safety information is important to Tsangarakis.com offering advanced technology to ensure that all personal information you voluntarily submit is safe, including technology (SSL ) to protect the storage and transfer of your personal information.

Visitor information is stored in secure databases are protected from unauthorized access. The security of online store Galerie Tsangarakis achieved by the following methods:

Customer Identification
Data / codes used to identify you is twofold: your email address (email) and Personal Access Code (Password), who each time enter their access to provide complete security to your personal information. The only person who has access to your information are through the above code and you are solely responsible for maintaining the secrecy by third parties. In case of loss or leakage should be an immediate alert us otherwise store Tsangarakis.com not responsible for the use of a password by unauthorized

personnel.Tsangarakis.com electronic shop in any way disclose or publish Your personal data and information entrusted to us. The personal data you share with us with your membership are used exclusively for the execution of your transactions. All information is encrypted and stored safely. Informational catalogs and printed materials will receive if desired and register it during your membership.

Automatically Disconnect

If there is no activity for XXX minutes is automatically disconnected from the online store Tsangarakis.com.

Controlled access (firewall)

The access to systems Galerie Tsangarakis (servers) controlled by a firewall, which allows the use of specific services to customers / visitors prohibiting while access to systems and databases with confidential data and information of the company.

E-mail (email) & Personal Password (Password)

to login to the online store of Galerie Tsangarakis use your email address (email) and Personal Access Code (Password). Secret
TradeConfidentiality is aftonoiti.Oles information supplied by the customer at Galerie Tsangarakis is confidential and Galerie Tsangarakis has taken all necessary steps to use them only to the extent necessary in the context of service. Some of the measures taken are the following: 1. The Galerie Tsangarakis not disclose customer information and transactions, unless written authorization from you or that a judgment or other public authority. 2. Should the Galerie Tsangarakis use third parties to support its systems, ensure the guarantee of confidentiality. 3. You can request any information held about you and correct them if they can demonstrate the existence of error.

8. Privacy Policy

When you visit the pages of Tsangarakis.com and to order products Galerie Tsangarakis, but also to ensure the ability to contact you to inform you about new products, you may be asked to register your information (name, email address, etc.). The personal data that anywhere on the pages may not be used by anyone, without complying with the provisions of Law 2472/97 on the protection of personal data, as in force at a time. The personal data you provide in the online store of Tsangarakis.com used exclusively by it to support, promote and execute the trading relationship. Archive data reported to the competent judicial, administrative and other legal authorities upon request and in accordance with the pertinent laws.

9. Product


Productclient informed of the product availability. Also the different product offerings which may appear occasionally in the online store remain valid until stocks last.

Returning fee of Galerie Tsangarakis

Return products Galerie Tsangarakis charging can be performed in the following cases:
1. In all cases where wrong and the fault Galerie Tsangarakis products sold (mistake in ordering, the pricing, the shipping, etc. In this case, the customer must either not accept receipt of the product from the outset, or request a refund of the same or the next business day after the delivery has been received. products must be returned in perfect condition, complete and undamaged. Packaging of the product is that which normally accompanies the product and is excellent condition.

2. In all cases where a fault of Galerie Tsangarakis products sold poor quality (damaged in transit, poor packaging, Mr. L. P.). In this case, the customer must either not accept receipt of the product from the beginning, or request a refund of the same or next business day delivery. products must be returned in the condition received by the customer. Failure to return the same or next business day, then the Online Store will not accept any return and therefore will not take place. Moreover in case the customer does not return the product then it will send replacement product and the customer has to make a new order / purchase.

For all cases the return timeframe may be extended beyond 7 working days of receipt. Moreover, in all cases the product for replacement should be necessarily accompanied with the customer data.

For cases 1 & 3 products must be returned in perfect condition, in case 2 should be in the same condition as delivered to the customer. cases (1, 3) where the products are not returned in mint condition, then the company will not take place.

Return by debiting the customer's

Return products with customer's charge may be made ​​in cases where the customer for any reason other than above, changed his mind and no longer wishes to purchase. Simultaneously, the product should be in excellent condition . In case the customer the same day he took delivery of the product are not satisfied for personal reasons (eg display device, color, etc.) will be able to replace it if:

A. Communicate the same day with the online store.
B. She has not used the product.
In other cases, no substitutions allowed goods.

10. New member

How do I become a member of Tsangarakis.com

the home page of the site gives you the ability to record and acquisition account with Tsangarakis.com
completing the relevant form and selecting the desired secret password (password), you get full and immediate access to all pages of our online store. Where you already have an account with The Tsangarakis.com, complementing its original page your email address (email) and Personal Access Code (Password), you get full and immediate access to all pages of our online store.

What happens if I forget my password in Tsangarakis.com
If you are already a customer of the shop Tsangarakis. com or forgotten password (password), you should select the Forgot Password? immediately and you will be redirected to a Web page where you should enter your email address (email), to be sent to you the new password (password) .

How do I change my personal information

If login to your account by entering your email address (email) and your Personal Access Code (Password), you can change some of your personal details (for security reasons).

11. Orders

Processing orders - Political values
​​are accepted and orders are dispatched in Greece and elsewhere in Europe as well as America. quoted prices of the products are presented in EURO and do not include shipping costs. costs for shipping and delivery of products see No. 13 "Delivery / Shipping Costs "in Tsangarakis.com reserves the right to change prices without prior notice to the customer.

Confirmation of Order
Once your order we will contact you via e-mail (from you to the indicated email address).

cancel the order
at this stage is not offered the option to cancel your order.

Modification Order
After checkout can not be changed.

Order tracking (Tracking)

You have the ability to track your order processing through the link "Progress Order" where you can learn on the stage of your order at any time.

Availability of products
If any goods ordered are not available, we will contact you via e-mail, within a reasonable time of placing the order, to inform you about the possible delivery time. In this case, you can, if you consider that this time you are not satisfied, ask for the revocation order of this product. Any other orders you can run normally. Receipt of orders in case the applicant the order (receiver) and o buyer are different individuals for the delivery of this product requires demonstration in courier the original identity card or passport of the requested order and recording of personal data.

12. Payment

Through Cash / Cash on delivery

( ONLY INSIDE Greek orders)
may be of the order payment upon delivery for orders within Greece.

using a credit card

(ONLY for Greece and the rest of Europe as well as America) The credit card charge made ​​after verification and certification of data and validity. The customer is solely responsible for the proper recording and truth of the credit card.

Note: Shipping and delivery of order in America, we accept orders for purchases over 300 EURO.

Tsangarakis.com The benefits of SSL secure payment. All information is crypted and transactions are 100% secure. The "locked padlock" at the bottom of the page and the URL that begins "https" to confirm. All information that you provide (surname, name, address, credit card number, etc.) are coded and do not appear to leak all websites Galerie Tsangarakis. Nobody is able to read them. We accept the following credit cards:
VISA, MasterCard, American Express, Diners Club and all the Greek banks.

13. Delivery / Shipping Costs

For orders WITHIN Greece, as well as the rest of Europe are delivered within 3-7 working days following the day of order. For shipping and delivery orders in America, are delivered in the next 7-14 business days from the day of order. In exceptional cases, where you have previously informed, the delivery time may be extended.

Waysreceipt of goods ordered is via courier (Courier) and after consultation of the natural katastamata Galerie Tsangarakis. Greek postal service door to door. Tel: 800 11 83 000
Shipping costs are charged to the customer for purchases up to 300 € for purchases over 300 € Shipping costs borne by Galerie Tsangarakis.ta shipping costs vary from region to region within Greece and defined solely by the service courier (door to door). The galerie Tsangarakis accepts no responsibility for unannounced price changes and delays in the postal carrier.

14. Warranty

All products are guaranteed Tsangarakis.com against any defective, for a period of 7 days from the delivery date. In this case, the Galerie Tsangarakis should replace the product that is defective. The online store Tsangarakis.com certify in writing the available products with Guarantee.

All transactions made ​​through Tsangarakis.com governed by international and European law that regulates issues relating to electronic commerce (Directive 2000/31/EC, PD 131/2003) as well as by the Law on Consumer Protection ( Law 2251/1994), which regulates matters concerning distance selling.

16. Contact

Contact us from the link "Contact Us" or by calling 210 89 86 200 from 9:00 to 20: 00 daily.