Terms & Conditions





These terms refer to the sale in Greece of products through the online store www.tsangarakis.com of the company under the name


The company's data is as follows:

"GT GALLERY TSAGARAKIS LTD" with distinctive title GT (hereinafter referred to as GT), located at Glyfada, 211 Gounari Str., PC 16674 tel .: 210-8986200, e-mail: sales@tsangarakis.com and has no. GEMM: 002671701000, VAT No 095755260, ΔΟΥ: Glyfada.


Ordering and contracting


Once the "complete order" button is pressed, the customer makes a proposal to purchase the goods in the basket. Before the "order completion, " the consumer is required to agree and accept the application of these General Terms.

The customer's proposal is sent exclusively via the Internet by completing and sending the relevant Order Form available at the online store: www.tsangarakis.com. The confirmation of receipt of the purchase proposal, which is automatically sent immediately after the order is submitted, certifies that the customer's order has been received by the GT. However, it does not constitute acceptance of the customer's proposal. Acceptance of the purchase proposal will only take place after GT's acceptance of the proposal, which will be sent with a separate order confirmation email and confirmation of delivery or readiness by the store. After sending a confirmation of order and confirmation of delivery or readiness by GT, both the customer and GT are bound to purchase and sell the respective product at that purchase price respectively. For the form of payment please check here.

You should always keep in mind that:

• The listed prices of the various products printed on the e-shop pages are final and include the legal VAT.

• Various offers are valid until stocks run out.

• The company, in good faith, is not responsible for and is not bound by electronic data entries made by error/omission in common experience and is entitled to correct them whenever they perceive their existence.

Please note that if you find that a product is offered at an abnormally low or high price compared to its market value, please contact Customer Service at 210-8986200 or by sending an e-mail to sales@tsangarakis before joining your order. com.


Right of Withdrawal in distant contracts


If you are a natural person (consumer) and you purchased the product from www.tsangarakis.com and your purchase is for personal use and not for serving your business, then you are entitled to cancel within 14 calendar days by returning the product. The right of withdrawal is valid as long as the product is in its original condition and the return is made by your own means and cost within 14 calendar days of the day of withdrawal (either you return it or send it to a carrier). Once the product is returned, GT checks to see if the withdrawal is lawful. Once the refund is approved, we will refund to you in full the price you paid for this purchase in the same way that you have paid it back.


Terms and conditions for the exercise of the Right of Withdrawal


The right of withdrawal can be exercised within 14 calendar days of receipt of the product by you or the person you have indicated to be considered within the time limit and no additional justification required by you.

In order to exercise the right of withdrawal, you can contact the Customer Service Department at 210-8986200 or send an e-mail to sales@tsangarakis.com. In addition, you are required to return the goods without undue delay and in any case within 14 calendar days of the day on which you announced to us your decision to withdraw from the contract. Please be advised that if you exercise your right of withdrawal, you will be charged for the cost of returning the goods. In the case of return of goods that by their nature can not normally be returned by post, the costs determined by the carrier you choose may be high. If you withdraw from this agreement, we will refund the full value of the product you have paid. If the right of withdrawal is validly exercised, a condition for reimbursement of the whole price is to have the product in its original condition, the protective strips have not been removed and all accessories, any gifts, accompanying products, and materials are included. It should be noted that the consumer should manage each product, which he receives in the way he would manage and who would be looking at it in a physical shop, in order to ascertain its nature, characteristics, and function. Managing a product, which is different from the above description, will not be accepted. In any case, where the product is not deemed to have been returned in accordance with the above, the amount to be withheld by the company amounts to 55% of the price paid by the customer. This percentage may be more than 55% of the price if the product has completely lost its value due to consumer misconduct.

In any such case where the entire price is not refunded, you will be informed before the credit and reimbursement process is completed. Following the cancellation notice and returning the products back, the company will refund the money received (or part thereof if the products are not in their original condition or their value has been reduced) without undue delay and in any case within 14 days of day that we will inform you of your decision to withdraw from this agreement. We are entitled to delay the refund until we receive the goods back or until you provide evidence that you have returned the goods, whichever comes first. We will execute the refund above using the same payment method you used for the original transaction unless you have explicitly agreed otherwise.


Exceptions to the Right of Withdrawal:


The Right of Suspension does not apply to cases exempt from applicable law and case law, such as products that have been manufactured for you by your own specifications, services that have already been performed, products that are not eligible for health reimbursement. If the product is registered in any system or if the product has a welcome advertising message when it is started, it can not be canceled. Also, in cases where the contract is not concluded from a distance, but following your visit to our physical store, you do not have the right to withdraw.







The processing of orders, collection of products and shipments are made daily (Monday to Friday) during the company's working hours. Deliveries do not take place on public holidays, the days when our warehouse is closed due to the annual inventory, and on weekends (unless otherwise specified). The products can be sent to you anywhere in the Greek Territory, in the place you have indicated to us. For purchases of products worth up to € 300, the shipping cost is € 5.00.


Dispatch times and availability:


Note that before completing your order, you will find an indication of the expected shipping time in each product as follows:

• In stock: product to be shipped. Delivery time 1-3 business days from order confirmation (by sending an e-mail).

• 2-3 days: the product will be shipped within 2-3 business days of sending the order confirmation (by sending a relevant e-mail).

Pre-order: The customer will be informed within 2 business days of whether and when the products will be available and will, therefore, be able to ship and the estimated shipping time (about 15 business days). The above delivery times refer to the availability of the products in the central warehouse of our company and are indicative. For areas outside of a collaborating courier company's network and characterized as inaccessible, the delivery time may vary.

GT is not responsible for delays in execution (including delivery) due to instances where it can not be attributed to GT's fault or due to force majeure.

It is clarified that the final confirmation of availability is made when the order is processed and accepted by our company. If ordered products are not available at the time of ordering and processing, GT reserves the right not to accept this order and therefore not to enter into a sales contract. The customer will be informed accordingly. Any executed or executed payments will be void. Any payments will be returned to the customer without undue delay, in the same way, that the customer has chosen to make the payment.


Delivery and delivery charges


For product purchases, shipping costs are € 5.00. Shipment cost charges refer to areas that are not classified by the cooperating transport company as inaccessible. For areas that are out of service and are characterized as inaccessible, as well as in cases of large volumes or weight (eg furniture), shipping costs will vary and you will be informed by our company.




Any products delivered remain the property of the GT until the final, full and complete payment of the price to it.


Receipt from the store


If you order from a distance and choose to pick up products from your store, we note that the agreed price is only valid if you receive it from the store within 48 hours of receiving and confirming your order and sending the relevant e-mail. The receipts are made from our store in Kolonaki, Neophytou Vamva 10. If you wish another pick up store, please contact 210-8986200. The availability within 48 hours is only valid for the main store in Kolonaki. The time of pickup at other stores in the company may vary and in any case, you should contact the Customer Service Center for the exact time of receipt.

Note that prices in our online store apply only to online orders. Therefore, if there is no online order, the price of the store is valid, not the price of the online store.


Secure Transactions


Security of your personal data and transactions with our customers is a high priority for us. Therefore, we protect your data that is stored to us by technical and organizational measures to effectively prevent loss or misuse by third parties. To protect your personal data, the data is transmitted in encrypted form. We use, for example, Secure Socket Layer (SSL) technology to protect communication through your web browser. This is recognizable by the padlock that your browser displays in the case of an SSL connection. SSL technology is based on a keycode for encrypting data before sending it over (SSL) connection. The security control between the data and the Server is based on the unique key code ensuring full communication.


Intellectual property rights


The brand name, badge, logo, images, graphics, insignia, texts and everything else contained in the online store www.tsangarakis.com are protected intellectual and industrial property of the company. Trademarks, names, or other intellectual and industrial property rights of third parties listed on the company's website are protected in accordance with applicable law. It is forbidden to the user to copy, reproduce, disseminate, distribute, transmit or otherwise use them in addition to the uses expressly provided on this site.